Support Model

We offer a full-service support model from the time you sign through the life of your store including Real Estate & Site Selection, Design & Construction, Operations & Training, Marketing, HR, Technology, and more!


Success is

all of



We've broken our support system down into 3 key phases from the time you sign through the life of your agreement.

Phase 1

New Store Opening

Here we'll focus on finding the right location, designing the perfect layout, starting and finishing construction, and getting ready for the opening with our training and marketing programs!

Phase 2


Here we'll focus on getting to breakeven as quickly as possible. This is where you're going to learn the most. Your store should be open in approximately 12 months from signing. We'll focus on marketing and getting familiar with the business.

Phase 3

Rising Equilibrium

After your first year in business, you'll be a pro! In this phase, you'll focus on building loyalty with your customers and employees. While you won’t need the same level of day to day support as you did in the beginning, our team will still be here to support you to maximize your results.

How We Get You


Don't worry, you'll have experts with you every step of the way.


Get your hard hat ready! We're going to find the best location possible. Our team is standing by to help you with:

  • Site Selection
  • Lease Negotiation
  • Design & Architecture
  • Equipment Layout & Mix
  • Construction
  • Store Readiness

Operations & Training!

We pride ourselves on operational excellence and providing a 5-star experience no matter what we're doing. We'll get you ready and support your through:

  • LaundroLab 101 Training - at HQ
  • LaundroLab 101 Training - at your store
  • Employee Hiring & Onboarding Training
  • Digital Operations Manual Access
  • Strategic Business Coach


Ready to bring customers through the door? We're here to help every step of the way. Our marketing team will help with the following:

  • In-Store Experience
  • Grand Opening Support
  • Quarterly Strategy Sessions
  • Reporting & Analytics
  • Digital, Traditional, and SEO
  • Website Management
  • Brand Reputation
  • Customer Loyalty Program


We're a technology company focused on building modern software tailored to the LaundroLab network. With our current tech stack, you will have access to managing the following and more:

  • Revenue and Store Performance
  • Machine Diagnostics
  • Customer Data & Analytics
  • Accounting Automation


Consulting Team

The help doesn't end when your store opens. You'll have access to our experts across a variety of areas including:

Business Strategy Consultant

On day 1, you'll have a dedicated Business Coach to work with throughout your ownership. They'll be your go to for all things support.

Marketing & Growth Consultant

Our marketing team will work with you hand-in-hand to develop and execute against a tailored marketing strategy from grand opening and beyond.

HR & Employee Experience Consultant

You'll have access to a HR Consultant team who can help navigate certain things when it comes to providing a 5-star work environment.

Knowledge & Resource Bank

You'll have access to guides, templates, videos, trainings, best practices, and more through our digital resource bank that's constantly evolving.


Our network of owners come together to share learnings, best practices, and advice through our owner-to-owner sharing platform.

Interested in Owning a LaundroLab?

Tell us a little about yourself and we will get in touch.

Cash available for investment *

Our minimum liquidity requirement is $500k.

Current net worth *

Our minimum net worth requirement is $1M.

What is your level of interest? *

Please tell us a little more about what stage you're in.

How did you hear about us? *

We love to hear how you heard about LaundroLab!

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FAQs &


What are the startup costs?

Our estimated total project cost can range from $1.6M to $1.9M for a 4,000 sq. ft. store which can be financed up to 75-80% through various financing programs. These project costs are dependent on size and market. Please refer to our Item 7 in our FDD for more details.

Is financing available?

Yes! We have a number of options for financing including equipment financing through Laundrylux Financial Services as well as Eastern Funding. Additionally, we have established relationships with a number of lenders who can assist with SBA 7a, 504, and ROBs programs. We'll help you connect with the right groups!

What are the ongoing costs?

We have a 6% royalty fee, 1% brand fund contribution, $300 per month technology investment, and a mandated monthly minimum local marketing spend of $1,000/$500 per month. Please reference Item 6 in our FDD for more details.

How long does it take to open a LaundroLab?

On average, it will take about 12-18 months to get your store up and running. We can help you reduce the timeline in a variety of ways.

What training do you provide?

We pride ourselves on operational excellence and providing a 5-star experience to our customers and store owners. Before you open, you'll attend a four day training at our headquarters in Charlotte, NC followed by on-site training at your store during your soft opening. You will have ongoing access to a Franchise Business Coach, Marketing Consultant, HR Consultant, and an incredible network of LaundroLab Laundropreneurs™ to lean on as well.

What will my responsibilities be as a LaundroLab owner?

Laundromats are considered a semi-absentee business model. It takes ~6-12 months to get comfortable with your store and develop a strong frontline team. Your main responsibilities will be hiring and training the right team to run the day-to-day operations of your store. Additionally, you'll spend 5-10 hours a week in total managing the manager and managing the cash collection process.